Shipping Procedures and Returns Policy
Fast and efficient shipping
With speed and accuracy as our top priorities, we make every effort to ensure that your order is shipped within one business day of receiving payment. We use the renowned InPost services to complete shipments, which guarantees the ability to precisely track your package at every step of its journey.
Flexible Shipping Options
For your convenience, we offer two delivery methods:
- Direct delivery by InPost courier to the specified address.
- Personal collection at a selected InPost parcel locker.
Regardless of the option you choose, we provide access to an online tracking link so you can constantly monitor the status of your shipment.
Transparent Shipping Costs
Shipping costs are clearly stated, including all handling, packaging and shipping charges. Here is our price list:
- Delivery by InPost courier: PLN 16.99.
- Delivery by Inpost courier, cash on delivery: PLN 19.99
- Collection from InPost parcel locker: PLN 15.99.
- Pick-up from a parcel locker, cash on delivery: PLN 18.99
- Polish Post, collection at a standard collection point: PLN 9.99
- Polish Post, collection point: PLN 14.99
- Polish Post courier: PLN 11.99
- Polish Post courier cash on delivery: PLN 15.99
Safety Guarantee
Each shipment is packed with the utmost care, in spacious and solid boxes that provide protection for the products being transported. We use appropriate protection, especially for fragile items, to ensure that your order reaches you in perfect condition.
Returns Policy
Understanding and flexibility are the cornerstones of our returns policy. We do our best to make the returns process as hassle-free as possible for you. If you have any questions or concerns about returns, please contact our customer service team who will be happy to assist you and guide you through the entire process.